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Type:
Story
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Status: Open
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Priority:
Major
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Resolution: Unresolved
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Affects Version/s: None
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Fix Version/s: None
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Component/s: None
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Security Level: Public
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Labels:None
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Popularity:1
As a ServiceDesk agent I want to be able to find a customer by searching for a profile element value.
It is already possible to edit profile elements of customers from this overview. But it is currently not possible to search for a customer with a profile element.
Workaround
If a customer is a reporter on Jira issues can already search for a user profile field in the Jira search. This is described in more details in our knowledge base article "How do I search for user profile fields?"
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UPJ-548 User list including profile elements
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- Open
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